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Privacy Policy for Ouns Group Of Companies Ltd

Effective Date: May 27, 2026

Last Updated: May 27, 2026

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At Ouns Group Of Companies Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase products from us.

1. Who We Are

Ouns Group Of Companies Ltd is a UK-based company engaged in Consumer Goods Distribution and direct retail sales of everyday products, including clothing, packaged foods, household products, personal care items, and general consumer goods.

We serve both:

• Individual consumers

• Retail shops and business clients

2. Information We Collect

We may collect and process the following personal information:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Delivery address

Order & Transaction Information

• Products purchased

• Order history

• Delivery details

• Payment confirmations

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store full debit or credit card details on our systems.

3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Arrange product delivery

• Respond to enquiries and customer support requests

• Communicate order updates and service information

• Improve website performance and user experience

• Prevent fraud, abuse, and unauthorised activities

• Maintain business records

• Comply with legal and regulatory obligations

Where you provide consent, we may also use your information to send promotional emails, updates, or marketing communications.

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

Contractual Necessity

To process orders, deliver products, and provide requested services.

Legitimate Interests

For business operations, fraud prevention, website security, customer service improvement, and operational efficiency.

Consent

For marketing communications, cookies, and optional website tracking technologies.

Legal Obligations

Where processing is necessary to comply with tax, accounting, regulatory, or legal requirements.

5. Sharing Your Information

We may share your information only with trusted third parties necessary for operating our business, including:

• Payment processing providers

• Delivery and logistics partners

• Website hosting and IT service providers

• Analytics providers

• Professional advisers

• Government or legal authorities where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

​6. Data Security

We take appropriate technical and organisational measures to protect your information against:

• Unauthorised access

• Loss or theft

• Misuse

• Alteration

• Disclosure

While we work hard to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal data only for as long as reasonably necessary to:

• Fulfil orders and customer requests

• Maintain business and financial records

• Meet legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your information

• Restrict or object to certain processing activities

• Withdraw consent at any time

• Request transfer of your data where applicable

9. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse website traffic and performance

• Remember user preferences

• Enhance browsing experience

You can manage cookie preferences through your browser settings.

For more information, please review our Cookie Policy.

10. Third-Party Services

Our website may contain links or integrations with third-party services such as:

• Payment gateways

• Analytics tools

• Delivery platforms

These third parties operate under their own privacy policies, and we encourage users to review them separately.​

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in legal requirements

• Business operations

• Website functionality

• Service improvements

Any updates will be posted on this page with the revised effective date.

14. Contact Us

If you have questions regarding this Privacy Policy or how your personal data is handled, please contact:

Ouns Group Of Companies Ltd

Consumer Goods Distribution & Retail

📧 Email: larryouns@gmail.com